In compliance with the provisions of the Political Constitution of the Plurinational State of Bolivia in articles 21.2 and 138; Penal Code, articles 363 Bis and 363 ter; Law No. 164 of August 8, 2011, articles 54, 56, 59 (section 13), 84, 89, 90, 91, and in accordance with GDPR (EU) 2016/679 (General Data Protection Regulation, for its acronym in English), VMNET INFORMÁTICA (hereinafter VMNET.BIZ) informs you that:
COLLECTING YOUR PERSONAL INFORMATION
In order to access certain services of VMNET.BIZ, you will be asked to log in with an email address and password, which we refer to as your credentials. You can probably use the same credentials to log in to many different sites and services within the main VMNET.BIZ domain.
The personal data provided through the Website owned by the Company specified in the section 'WHO IS RESPONSIBLE FOR TREATMENT?', Will always be requested to be provided voluntarily and expressly incorporated into an automated file owned by the responsible company, whose purpose is to allow management of the relationship between the company and the Users of its Websites; facilitate communication with them and their participation in the services available on your behalf at VMNET.BIZ, as well as carry out the sending of commercial communications and general information about VMNET.BIZ or its products with respect to which Users They may be interested.
We may also ask you to give us answers, which we use to help verify your identity and help you reset your password, a method known as “Security Questions”, as well as an alternate email address. A unique identification number (known as Customer ID, Customer Code, or User Code) will be assigned to your credentials that will be used to identify your credentials and associated information.
We ask you to provide personal information, such as your e-mail address, name, home or work address or telephone number. We may also collect demographic information, such as your zip code, age, gender, preferences, interests and favorites. If you decide to make a purchase or sign up for a paid subscription service, we will ask for additional information, such as your credit card number and billing address, which will be used to create a billing account. It is possible that some services of VMNET.BIZ require that we request confirmation of the user's identity by sending an identity document such as: Identity Document, Driver's License, Passport, etc. This in order to prevent scams or other illicit.
We may collect information about your visit, including the pages you visit, the links you use, and other actions taken in connection with the VMNET.BIZ site and its services. We also collect certain standard information that your browser sends to each website you visit, such as your IP address, browser type and language, access times and website addresses.
In the event that to participate in any existing service in VMNET.BIZ, Users should provide personal data, they guarantee that the information provided is true, accurate, complete and updated, as these Users are solely responsible for any damage or damage, direct or indirect, that could be caused as a result of breach of such obligation. In the event that the data provided by a User belonged to a third party other than who provides the data, the User must inform the third party of the aspects contained in this Policy and obtain their authorization to provide their data to VMNET.BIZ.
When personal data is collected through a form, it will be necessary for the user to provide, at least, those marked as mandatory, since, if these data deemed necessary are not provided, VMNET.BIZ will not be able to manage the User's participation in the corresponding Website service.
VMNET.BIZ does not allow the participation of minors in the services of its Website. Therefore, minors users need the prior consent of their parents or guardians to participate. VMNET.BIZ disclaims any liability for breach of this requirement.
USE OF YOUR PERSONAL INFORMATION
VMNET.BIZ collects and uses your personal information to operate and improve its sites and deliver the services or perform the transactions you have requested. These uses may include offering a more efficient customer service; making sites or services easier to use by eliminating the need to repeatedly enter the same information.
We also use your personal information to communicate with you. We send certain mandatory service communications, such as welcome emails, billing reminders, information about technical service issues, and security announcements.
SHARED USE OF YOUR PERSONAL INFORMATION
We will not disclose your personal information outside of VMNET.BIZ for purposes other than the purpose of our services. We allow you to choose to share your personal information in order to get in touch with you about our products, services or offers. Your information will be kept confidential and will not be used for any other purpose. It is probable that, in some cases, and in order to optimize payment and communication procedures, we may share part of your personal information (such as name, surname, user code, etc.) with third-party services (such as banks or processors). payment) in the creation of user lists and their corresponding codes so that they can be identified in their payments at bank windows. This procedure is mostly applied to users in Bolivia. We may access and / or disclose your personal information if we believe that such action is necessary in urgent circumstances to protect the personal safety of users.
ACCESS TO YOUR PERSONAL INFORMATION
You may have the ability to view or edit your personal information online. In order to prevent your personal information from being visible to others, you will be asked to log in with your credentials (email address and password). In some cases, some of your information may not be available for editing online by yourself. However, in such cases you can simply write us an email requesting the modifications you want in your data. Some data can only be changed by requesting it through a Support Ticket in our Client Area.
SECURITY OF YOUR PERSONAL INFORMATION
VMNET.BIZ has hosted its servers in different places around the world, including Germany, Bolivia, United States of America. VMNET.BIZ is committed to protecting the security of your personal information. In response to our concern to ensure the security and confidentiality of your data we use a variety of security procedures and have put in an appropriate physical, electronic and managerial place to help protect your personal information provided through VMNET.BIZ against loss , misuse, alteration, theft and unauthorized access and use. When we transmit highly confidential information (such as a password) over the Internet, we protect it by using encrypted protocols such as the Secure Socket Layer (SSL) protocol. In addition, it is your responsibility to keep your password confidential. Do not share this information with anyone. If you share a computer with someone, you should always choose to log out before leaving a site or service to protect access to your information from subsequent users. However, VMNET.BIZ assumes no responsibility for damages and losses arising from alterations that third parties may cause in computer systems, electronic documents or user files.
If you choose to leave the website of VMNET.BIZ through links to websites not belonging to our entity, VMNET.BIZ will not be responsible for the privacy policies of these websites or the cookies they may store in the website. user's computer.
The policy of VMNET.BIZ with respect to electronic mail focuses on sending only communications that the user has requested to receive offering at all times a communication channel that allows the service to be removed.
To exercise your rights of access, rectification, cancellation and opposition (ARCO) on your data, you can request it through this same website through the contact form that you will find on this website. If you do not wish to receive commercial communications related to the activities of VMNET.BIZ, at any time, you may express your desire to NOT receive further commercial communications from VMNET.BIZ through the request in the same contact form or in the link provided. to that effect in all sent mails.
In case of total cancellation of our services and our site VMNET.BIZ, in addition to removing your information from our databases or files, will also be removed from any list or third party database with which we would have shared as mentioned in the section 'SHARED USE OF YOUR PERSONAL INFORMATION'.
Occasionally we will update this privacy statement to reflect changes in our services and customer comments. We encourage you to periodically review this statement to be informed of how VMNET.BIZ protects your information and the management thereof.
WHO IS RESPONSIBLE FOR TREATMENT?
The person in charge will be VMNET INFORMÁTICA, with NIT: 5304553019 and fiscal address located at Calle Haiti # 29, Barrio Las Americas, Santa Cruz de la Sierra, Bolivia. This unipersonal company offers various IT services (cataloged in Bolivia as 'IT Team Activities') through different brands such as VMNET INFORMÁTICA, VLADIMUJI, VMNET.BIZ.
HOW LONG WILL WE KEEP YOUR DATA?
Personal data will be kept as long as the contractual relationship with the client is maintained and after the same, for a maximum period of 2 years, if he had given his consent. After the contractual relationship (or, where appropriate, after the period of 2 years), the data will be deleted in accordance with the provisions of the data protection regulations which implies their blocking, being available only at the request of Judges and courts , Public Prosecutor's Office or the competent Public Administrations during the limitation period of the actions that may derive and, after this, its complete elimination. In any case, if at the end of the contractual relationship there are pending lawsuits arising from the exercise of actions challenging the invoice or seeking to collect them, the data may be retained during the processing of the same, as long as there is no definitive resolution -date in which it will proceed to its blocking and subsequent erasure-, although they may only be used for probative purposes.
WHAT ARE YOUR RIGHTS?
Our data protection regulations confers a series of rights in relation to the processing of data that imply our services that we can summarize in the following:
Right of access: To know what kind of data we are dealing with and the characteristics of the treatment we are carrying out.
Right of rectification: To be able to request the modification of your data because they are inaccurate or not true.
Portability right: To obtain a copy in an interoperable format of the data that is being processed.
Right to limitation of treatment in the cases included in the Law.
Right to suppress: Request the deletion of your data when the treatment is no longer necessary.
Right of opposition: Request the cessation of commercial communications in the terms indicated above.
Right to revoke the consent given, with your request being processed within approximately 10 days. evidences.
HOW TO GET IN TOUCH WITH US
VMNET.BIZ appreciates your comments on this privacy statement. If you have any questions about this statement, please send an email to your concern to email@example.com